- OBM Certifcate
- OBM Applied!
- OBM Applied! Sponsors
- Co-Instructors & Project Managers
- OBM FAQ
- New! Textbook
New and Improved OBM Certificate Program
The Organizational Behavior Management (OBM) certificate program has been improved based on the demand for a more hands-on learning experience. Participants in our new and improved OBM certificate program will learn the essentials of OBM and what learning in the workplace is all about and will develop the skills necessary to design, implement and evaluate an OBM project. Participants will implement a project identified by their sponsoring organization (where they work), resulting in a customized, targeted project to support their organizational needs.
The new and improved OBM certificate program includes three continuing education courses:
In addition to our OBM certificate program, FIT is proud to offer additional continuing education courses in the field of OBM, such as:
BEHP1160: OBM Applied! guides students in designing, implementing and evaluating an organizational behavior management project in conjunction with a sponsoring organization. Includes reading assignments, exercises and online sessions to support the development and implementation of an OBM project.
OBM Applied! Registration Information
|Course Start||Early Registration||Regular Registration||Late Registration|
|April||Ends February 19, 2017||Ends March 19, 2017||Ends April 14, 2017|
|Click here to register.|
OBM Applied! Course Information
|Starting on 04/17/17 and ending on 08/3/17 Click here to register.|
|Available Classes & Times:
|Credits:||14 BACB® Type II CEs or 12 general HRCI credits or 12 SHRM PD credits|
|Project Proposal Form:|| Click here for the project proposal form.
The project proposal form should be completed and submitted to email@example.com at least one week before the course opens. Be sure to register as soon as possible, as spaces are limited.
Throughout the project, there are some specific expectations for participants to support their implementation of the project and their success in achieving business results for their organization. For the sponsors, some critical behaviors are recommended to provide ample support for the course participants’ success.
Role of the Sponsor Before the Real Work Begins
- Provide a list to Florida Tech of the team members who will participate in the certificate course. Full names, contact information (email addresses, phone numbers, and work address), and position titles are required.
- Monitor the team members to complete the required courses; providing them the time to do so is important.
- Submit the OBM Applied! Proposed Project Application form to FIT. As sponsors, you will serve an ongoing role throughout the project. For participants working together on one project submission, only one project application form is required.
- Set expectations for course participants to hold time on their calendars for the online meetings.
- Ensure course participants have access to individual computers and Internet access. The group may participate together in the course using a single computer interface; however, for optimal experience, using their own interface (computer and camera) is strongly recommended.
Expectations for Participating in OBM Applied!
The following expectations of participants for this course will be described in detail during the orientation meeting. This is intended to help the sponsors understand what the participants will be doing as part of the final course in the certificate program, OBM Applied!
- Attendance at all online meetings: This is not a self-paced course. The unit materials and meetings for each unit are not repeated. Each meeting will be recorded for participants who miss the meeting; however, participants may only miss two live online meetings to still earn the certificate.
- Submission of work as assigned throughout the course: Each unit (10 units total) will have specific assignments to be completed based on the unit content. These assignments will support the implementation of the project, as well as be the basis for the participant’s presentation during the online meetings.
- Data collection: Participants are expected to begin and maintain data collection throughout the course. The data (results and behavior measures) will be used to make decisions with participant’s key stakeholders on whether or not to introduce, change or withdraw an OBM solution.
- Present progress of the project during the online meetings: The online meetings are the opportunity for each participant to discuss project development, ongoing progress using data and troubleshooting with the co-instructor.
- Complete case study by the end of the course: At the conclusion of the project course, students will submit a case study. The case study will be a write-up of their OBM project. Students are advised to write their case study throughout the course as they complete various components of their OBM project.
Sponsors' Behaviors to Enable Success
In growing high performing and long lasting organizations, the area of leadership often comes up. There is an abundance of material on leadership behaviors that make a difference — often “more spin than science.” There are several (data-based) work that stand out for those interested:
- Measure of a Leader (Aubrey Daniels and James Daniels) This book turns conventional leadership wisdom on its head, showing how to focus on the behavior of followers to craft a powerful leadership style.
- Preparing CEOs for Success (Leslie Braksick and James Hillgren) The purpose of this research was to provide unvarnished advice based on the real experiences of sitting CEOs to assist in preparing future CEOs, executives, and leaders.
- Good to Great (Jim Collins) study that identified and described leadership behaviors in sustained growth companies (“Where are they now?” we asked)
- Extraordinary Leaders (Jack Zenger and Joseph Folkman) study drawing data from over 25,000 leaders using multi-rater behavioral feedback tools
- Leading the Way (Robert Gandossy and Marc Effron) research linking financial data and talent management practices and identifying top 20 high-performing companies for Leaders
- Results-Based Leadership (David Ulrich, Jack Zenger, and Norman Smallwood) for its laser sharp focus on leadership as results and behaviors
- The Engaging Leader (Ed Gubman) for its easy distinction of “driver” leaders and “builder” leaders
After reviewing each of these and other materials, several focus points can be extracted for the Sponsor.
- Leadership behaviors really do matter. They are an integral part of how strategy is executed at every level in nearly all high growth companies. They are not just “top down.”
- Leadership behaviors correspond to an organization’s particular business strategy, challenges, and goals. There are some common sets of leadership behaviors (“competencies or attributes”) that correlate to high growth, yet they are distinctly executed in companies to align with specific strategy, culture, issues, and markets. Begin by asking, “What are our greatest business challenges?” Then, “What do our leaders need to do to solve them?”
- Companies with the most successful track records are relentless in their focus on leadership development. Senior executives do more than sponsor leadership behaviors, they constantly work to develop and reinforce leaders with targeted behaviors and build systems that drive talent development. Selecting talent comes before setting strategy.
- Companies create value leveraging leadership behaviors to create a “leadership brand.” Senior executives market this brand internally and externally—often with passion and stories. (Think GE, Procter & Gamble).
- Effective approaches focus on strengths not weakness. More important than “bringing execs up to standard” in weak areas may be a requirement to strengthen the most critical leadership behaviors to the highest levels of fluency. Changes in a few critical leadership behaviors impact the bottom line’s growth.
- In a more complex, competitive global environment, leaders who can motivate and coordinate teams across boundaries are providing important strategic value. This may include geographical or functional boundaries within a company.
- Behaviors that address character and integrity issues also are getting more attention in the advent of SOX. Increasingly, these behaviors are becoming part of more formal assessment processes and the purview of Boards.
- Another trend was the finding that leadership is not just a top down activity but also needs to be “built from the ground up”. Several companies viewed supervisors and all employers as front- line leaders. Nucor had a unique culture of high personal ownership, commitment, and engagement to the company’s success, with few management layers.
- Differentiation (in pay, career opportunity, training) is practiced in many firms, yet it is balanced with skill building focused on motivating others and succeeding through teamwork. Leaders may be measured by their impact and ability to motivate and develop others.
- Flexibility and adaptability, are also critical in the high performing organizations where ambiguity and uncertainty are commonplace. One study of 56 successful growth companies, for example, found that leaders who could change strategy “on the fly” using future focused data and feedback mechanisms were better able to monitor progress towards goals and adjust as needed. Moreover, “homegrown” measures were found to be the most useful (Ivey Business Journal, Jan 2005).
- Best practice companies are taking a “talent systems” strategic approach to leadership behaviors. Integration of these behaviors into selection, assessment, promotion, pay, and developmental opportunities.
- Growth companies also tend to be stronger at “operationalizing” their leadership behaviors. In other words, a leader’s line manager will be engaged in developing and coaching leadership behaviors and observing them in real time (versus trying to “train” in classroom).
In short, what leaders really do well, and what we recommend the sponsors do to play a critical role in the success of the participants, for this course are highlighted through these 7 leadership behaviors:
- Make and lead choices to be in the right markets (#1 or #2 generally) and/or have the vision to get there and stay there though “being the best”. Have a clear, crisp and compelling vision of what success looks like—and get others to see it.
- Always be highly tuned into the market, patterns, and trends in the external environment. The best are able to impact that environment.
- Have constant focus to develop others, judge on results and focus on your ability to develop and motivate. “It’s not the leadership you exercise, but the leadership you evoke that counts.” Development of others and “walking the talk” of values outrank charisma.
- Reinforce creativity and innovation, defined through people and ideas. This goes beyond products/services to creative relationships, synthesizing diverse insights, driving customer and business process innovation, and “sea-change” thinking.
- Demonstrate an action mind-set drives decision-making, problem solving, and risk-taking. Speed and aggressiveness combine with analytical thinking.
- Be, and encourage others to be, collaborative, which goes beyond simple teaming. It means working across traditional boundaries (functions, geography, markets) to create partnerships, teams, and relationships that break through barriers.
- Be adaptive, have a capacity to learn, including through self-reflection, “action learning” and focus on their environment/industry. They create a culture of “addressing reality head on” and flexibility to deal with difficult truths.
OBM Applied! Co-Instructorsper BACB® requirements, Co-Instructors are supervised by Dr. Daniel Sundberg
As an organizational behavior and performance specialist, Jess has been supporting leaders and employees in creating change within organizations for the last 15 years.
Jess has dedicated her career to making a positive impact through influencing workplace culture, leadership development, and service excellence, to effect business results and make a difference in the quality of the lives of employees.
Through applying the science of behavior and continuous improvement, she has contributed to the success of change strategies in a wide range of businesses, including industry, manufacturing, mental health, education and customer service settings.
In coaching leaders at all levels and sharing the science of behavior with thousands of individuals, she loves seeing firsthand the positive effects of implementing organizational behavior management in any type of workplace.
She earned her Bachelor of Science in Psychology from Western Michigan University, and Master of Science in Applied Behavior Analysis from Florida State University. After four years of living and consulting abroad in Australia, Jess brought her skills and experience back to the North American corporate sector and has been in a organizational development role in a multinational corporation ever since.
Jess loves to grow, learn and connect with others who are passionate about making a difference!
Mixon, M. Bret
Mr. Mixon provides leadership to the Human Resources program at JGMS for the 100-strong employees, and for a joint venture company of an additional 12 scientists. He focuses on the implementation of all employee programs, policies, and procedures with the goal of maintaining the human in human resources through individual interactions with each employee on at least a quarterly basis.
Mr. Mixon has over twenty years of regional and state leadership in the behavioral sciences. His research and strengths in training and motivation have facilitated the development of multiple interdisciplinary teams in education and healthcare. As a certified trainer associate with Tracom Group, Mr. Mixon uses the social styles model to instruct professionals to recognize their communication style and the impact of their style on others in the workplace. Mr. Mixon also brings a rare behavioral analytic perspective to the human resources industry, emphasizing individual and corporate behavior change for maximized efficiency and relationships.
Mr. Mixon has long adopted a servant leadership perspective regarding community involvement.He has volunteer ed at Special Olympics track meets, coached various age levels in competitive baseball, led study groups through his church, taught servant leadership concepts and behaviors to middle school-aged young men, and tutored struggling students. Mr. Mixon has also offered pro bono assessments to families with children with disabilities, conducted speaking engagements relative to behavior strategies and leadership principles, and led efforts to develop community-based autism task forces.
Mr. Mixon enjoys his bride of 29 years, their son and daughter-in-law, and their daughter. He expects himself to "lead his flock" by living out what he says he believes. Mr. Mixon and his wife spend time riding bikes, kayaking, trail running and any other activity that involves a little competition.
Mr. Mixon has presented to groups of various sizes, focusing on such topics as servant leadership and supervision, building proactive shoo l-based autism teams, parenting behavior strategies, pediatric dysphagia diagnoses, and the role of speech-language pathologists in behavior intervention with individuals with autism.
Mr. Mixon is nationally certified as a speech-language pathologist (CCC-SLP) and as a board-certified behavior analyst (BCBA) and holds Colorado state certificates as a principal and a special services provider.
Donna Quay is a New Zealand-born safety advisor and blog author living in Australia, working in the mining and minerals sector. After graduating from university with a master of science in psychology, she joined the safety team at an aluminum smelter. During her time there, she worked with teams going through various stages of business restructure, to design and implement OBM-supported safety systems. The climate was tough and so were the operating conditions. The results of these projects saw high-risk teams regain control of their safety performance and learn about the predictability of their incidents. Most importantly, the projects created genuine buy-in to the safety culture. Since then, Donna has moved to mining and started an OBM blog. The blog has proved to be a great conduit for keeping the aluminum team engaged in OBM and extending the circle to new members. Donna specializes in behavior-based safety and coaching leaders in how to integrate OBM into their existing systems and processes. In her spare time, Donna likes to mountain bike or go for forest walks with her trusty trail dog, Millie.
Rodriguez, Manuel "Manny"
M.S., VP - ABA Technologies, Inc.
An accomplished practitioner in the field of organizational behavior management (OBM), Manny has had the opportunity to work with organizations across the globe. Highly regarded by his customers and colleagues alike, he has earned a reputation for supporting organizations to achieve bottom-line business results. His experience spans various industries such as human services, nuclear power, government, oil and gas, chemical, transportation, and telecommunications within the Fortune 1000. Manny provides expert advice to leaders on establishing concrete plans for improving results through behavior change. He is especially skilled at facilitating teams to execute strategic plans and preparing leaders to engage employees to reach their maximum potential. Manny presents regularly at national and international conferences and facilitates various educational events for all audiences on the subject of OBM. He has authored articles on the subject matter of OBM, and is co-author of the book OBM Applied! A Practical Guide to Implementing Organizational Behavior Management.
Sundberg, Daniel B.
Dr. Daniel B. Sundberg is a behavior analyst dedicated to creating meaningful change for individuals and organizations using the science of human behavior. Dr. Sundberg works with companies in a wide array of industries including health and human services, manufacturing, restaurant, retail, recreation, banking, insurance, education and healthcare to help them create work environments that promote effective behavior. These projects have ranged from redesigning organizational work processes and consulting with senior executives on employee performance initiatives to designing and developing employee training. Additionally, Dr. Sundberg spent two years as a university lecturer, teaching undergraduate students how to improve the workplace with behavior analysis. Throughout these experiences, Dr. Sundberg has earned a reputation as a dependable, insightful and well-spoken individual whose ideas and actions help to make people’s world a little better. Dr. Sundberg earned his B.A. in Psychology at the University of California at Berkeley, his M.S. in Organizational Behavior Management at Florida Institute of Technology, and then his Ph.D. in Industrial/Organizational Behavior Management from Western Michigan University.
OBM Project Managers
Shannon Biagi, BCaBA, is a current PhD student in Florida Tech's Behavior Analysis program in Melbourne, Fla. She completed her master's coursework at Florida Tech in the dual-track Applied Behavior Analysis/Organizational Behavior Management program, and was the president of Florida Tech's Society for Performance Management for the 2014-2015 academic year. In addition to her coursework in OBM, Shannon provided OBM services within the Office of Continuing Education at Florida Tech during her master's program, including developing behavioral skills training systems, managing the performance of student workers and coordinating several large projects. Currently, Shannon is a product development specialist at ABA Technologies, Inc., focusing on the continuing education product line and is excited to be project manager of OBM Applied!, in addition to being a course coach.
Why should I pursue a certificate program in OBM?
- The certificate program can help you make change happen, engage people and effectively achieve results.
- It provides professional development in project management, change management and behavior analysis.
- You will be set up for career advancement, as leadership skill development is transferable across jobs and organizations.
I took BEHP1114 through BEHP1116. Which courses in the new program do I need to take?
- BEHP1114 counts toward our new OBM certificate program
- You must still complete BEHP1159 and BEHP1160
The old program cost $575--why is the new program so much more expensive?
- BEHP1160: OBM Applied! is facilitated by experienced OBM practitioners, in a live meeting format. By providing such expertise and real-time advising, our students will receive a great educational experience that is unmatched by traditional online learning.
- The higher price is a result of ensuring that high quality education is provided by leading experts in the field, rather than less experienced professionals.
Are there required textbooks for any of the courses in the OBM certificate program?
- OBM Applied! A Practical Guide to Implementing Organizational Behavior Management, by Manuel "Manny" Rodriguez and Dan Sundberg
How does the OBM Applied! course work, and why is it in a different learning management system from the other two courses?
- OBM Applied! (BEHP1160) is an online, live course that uses Adobe Connect and Canvas as the learning management system for course delivery. This unique combination of tools provides our students a highly engaging platform in which to interact with our instructors and other participants within their section.
- OBM Applied! is a 15-week course that includes eight online meetings; online meeting last 60 to 90 minutes and are a combination of instructor presentation and participants sharing their progress toward their applied OBM project; online meetings will cover one to two units each.
- BEHP1114 and BEHP1159 are delivered through the CourseWebs learning management system, which essentially houses our lecture videos and materials for students to take our courses on-demand.
Can I complete the program on a mobile device?
- At this time, only BEHP1114 and BEHP1159 can be completed on a mobile device.
Do I need a webcam to complete the program?
Do I need a microphone to complete the program?
- Yes, both are needed to complete BEHP1160 (built-in cameras and microphones will suffice).
Will I earn graduate credit for completing the program?
- This is a professional development program, and, as such, graduate credit is not earned.
Will I be certified in OBM when I finish the program?
- It is important to understand that becoming certified and a certificate of completion are distinct concepts
- You will earn a certificate from Florida Tech for completing the program
- Being certified implies that a governing body (such as the BACB) oversees certification; at present, there is no governing body in the field of OBM
Can I use financial aid to pay for this program?
- Career training loans may be available for those registering for the entire certificate program. Please contact firstname.lastname@example.org to better address your specific needs.
- There would be a minimum loan amount of $1100 and a maximum of $1600 (this includes all rates of registration fees and both required and recommended textbooks).
- This program is also eligible for the Sallie Mae Smart Option Student Loan.
Why do I have to complete two courses before I can fill out the proposed project application form?
- The certificate program encompasses all three courses. The first two cover foundational knowledge and skills, while the final course, BEHP1160, is the hands-on project-based course with an instructor acting as your guide. We require that those individuals interested in participating in the OBM Applied! project course complete the two foundational courses prior to beginning the project course.
- Students will need to have a sponsoring organization and to submit the proposed project application form before being allowed to register for BEHP1160.
How are the courses graded?
- For BEHP1114 and BEHP1159, students must complete the active student responding (ASR) questions that are presented throughout the prerecorded lectures.
- BEHP1160 is project-based course, and grades are equated to participation (although students cannot miss more than two online meetings and still earn the program certificate) and the completion of a project in the form of a case study. Throughout the course, participants will also complete various exercises and will present during online meetings on the progress of their project. The case study will be the primary source of evaluation; however, no actual grades are given, as this is not for academic credit.
Will I be able to get a transcript of my coursework?
- Since no official grades are provided for this certificate program, no transcript is available. You may print the record of your coursework via CourseWebs, if needed.
Will I have to take exams to complete the program?
- There are no exams for these courses.
- BEHP1114 and BEHP1159 have ASR questions within the video lectures, which must be responded to by the student in order to successfully complete the courses.
- BEHP1160 requires the student complete a case study; no formal exam is given.
How will my project be evaluated?
- The instructor will provide the evaluation across three elements: participation, completion of exercises and the case study.
- Considering the nature of the project, the scope and the data collected throughout the project, the instructor will base the evaluation on the participant's demonstration of OBM methods and techniques applied and the written case study.
- Note: At the end of the 15-week course, the project may not yet be complete, but rather still be in progress. This is acceptable. The certificate program is aimed at encouraging and educating people on the use of OBM methods and is not dependent on the conclusion of the project (which may take several more months to complete).
How much does the OBM certificate program cost?
The certificate program includes three courses:
- BEHP1114: Essentials of OBM, price: $170; earns 11.5 type-2 CEs
- BEHP1159: Learning in the Workplace, price: $59; earns 4.5 type-2 CEs
- BEHP1160: OBM Applied!, price: $695 (early registration), $745 (regular registration), $795 (late registration); earns 14 type-2 CEs
- You must call (321) 674-8382, option 2, to purchase the bundled package at a discount rate.
- Early Rate: $865
- Regular Rate: $915
- Late Rate: $965
What is the transfer or refund policy?
- You may drop the course up to seven days before the course date to receive a refund or transfer. The drop/transfer fee is $150.
If I've already taken the introductory OBM course at Florida Tech (BEHP5017A, the on-campus equivalent, or BEHP1114), can I subtract the cost of that course from the overall cost of the program?
- You will not need to retake BEHP1114 (or take it if you've had the equivalent).
- This will reduce the number of CE credits earned through the certificate program.
What if I have completed an introductory OBM course at another university? Would it count toward the first prerequisite?
- You would need to submit a syllabus of the course to email@example.com for review by the course instructor, who will determine whether it meets the prerequisite coursework. Typically, this should not be an issue.
Will any of the courses in the OBM certificate program count as supervision CEs or are they regular type 2 CEs?
- Currently, they earn only type-2 CEs (for BACB certificants), as well as HRCI CEs.
- We are looking into whether the courses can be applied as supervision CEs, but are waiting for information from the BACB before we can make that determination.
Do the sponsors of the OBM students/student need to fulfill any requirements to be a sponsor? If so, what are the requirements?
- The sponsors should be managers/senior managers and even business owners.
What are the key elements of a good OBM project?
- There should be data, so that the project is measurable.
- Those involved need to be in favor of the project.
- There should be some idea of what the end of the project will look like.
Can I view the BEHP1160 course syllabus before registering?
- Course syllabi are available on to registered students.
How many CE’s will I earn by taking the courses?
- BEHP1117: 11.5 CEs
- BEHP1159: 4.5 CEs
- BEHP1160: 14 CEs
- Total= 31 CEs
If I own my own business, do I need a sponsor?
- You do not need a sponsor if you are the owner of your business.
For the last course in the OBM certificate Program, OBM Applied! (BEHP1160), students will be required to purchase the following workbooks. Shipping times for the books may vary, so please ensure that you order these books far enough in advance to have during the entirety of your course.
- The Business Opportunity
- Behavior, Results, and Data
- Performance Diagnostics
- OBM Solution Planning
- Engaging the Doers
- Evaluating Data
- Social Validity
- Principles of Effective OBM Consulting
- Beyond the Project