High Tech with a Human Touch
STEELMAN, Lisa A.
Industrial Organizational Psychology, College of Psychology and Liberal Arts
Personal OverviewSociety for Industrial/Organizational Psychology
American Psychological Association
Academy of Management
Society for Human Resources Management (SHRM)
Educational BackgroundB.S. University of Wisconsin, Madison
M.A. University of Akron
Ph.D. University of Akron
Professional ExperienceDirector, Center for Professional Services, Florida Institute of Technology
Graduate Courses Taught
Graduate courses typically taught include Organizational Psychology (PSY 5415), Organizational Change and Transformation (PSY 5420), Performance Appraisal (PSY 5412) and Attitudes & Values in I/O Psychology(PSY 6420).
Current ResearchThe goal of Dr. Steelman's current research program is to better understand the feedback process from all perspectives (supervisor, subordinate, co-workers) in order to design interventions which will improve this communication process. Dr. Steelman developed an instrument to measure the climate for feedback in work groups (the Feedback Environment Scale) and research conducted by her research team has demonstrated the impact of the feedback environment on numerous job attitudes, feedback seeking frequency, motivation, job performance and organizational citizenship behaviors. That is, when a supervisor sets up a culture that is supportive of feedback in general, subordinates, as well as the organization overall benefit. Her team is currently working to identify the factors associated with the development of a favorable feedback environment.
Dr. Steelman is also working on a research program to better define and understand employee engagement and how employee engagement can impact business outcomes.
Selected PublicationsParks, K.M., & Steelman, L.A. (2008). Organizational wellness programs: A meta-analysis. Journal of Occupational Health Psychology, 13(1), 58-68.
Domagalski, T., & Steelman, L.A. (2007). The impact of gender and organizational status on workplace anger expression. Management Communication Quarterly, 20(3), 297-315.
Steelman, L.A., & Levy, P.E. (2006). Using advanced statistics. In F.T.L. Leong & J.T. Austin (Eds.), The psychology research handbook, 2nd Edition. Thousand Oaks, CA: Sage.
Domagalski, T. & Steelman, L.A., (2005). The Impact of Work Events and Disposition on the Experience and Expression of Employee Anger. Organizational Analysis. 13(1), 31-52.
Rutkowski, K.A., & Steelman, L.A. (2005). Testing a Path Model for Antecedents of Accountability. Journal of Managerial Development, 24(5), 473-486.
Steelman, L.A., Levy, P.E., & Snell, A.F. (2004). The feedback environment scale: Construct definition, measurement and validation. Educational and Psychological Measurement, 64(1), 165-184.
Steelman, L.A., & Rutkowski, K.A. (2004). Moderators of Employee Reactions to Negative Feedback. Journal of Managerial Psychology, 19(1), 6-18.
Williams, J.R., Miller, C., Steelman, L.A. and Levy, P.E. (2000). Increasing feedback seeking in public contexts: It takes two (or more) to tango? Journal of Applied Psychology.
Levy, P.E. and Steelman, L.A. (1997). Performance appraisal for team-based organizations: A prototypical Multi-Rater System. In Advances in interdisciplinary studies of work teams: Team implementation issues. M.M. Beyerlein, D.A. Johnson and
S.T. Beyerlein (Eds.). Vol. 4. JAI Press.