Account Refunds

Refunds Overview for Main Campus and Extended Studies Division Students 

Refunds Overview for Florida Tech University Online Students

How will my refund be processed?

Can I receive my refund by direct deposit?

What if my refund has been processed but I have not received it?

Why is my refund larger than expected and I now have a balance due on my account?

Can I leave the balance in my account for future terms?

Florida Tech has partnered with PNC Bank to establish the Panther Payment Portal for the processing of all student refunds.  This includes both Florida Tech University Online, Extended Studies and Main Campus student refunds.  You may access the portal at www.paymentportal.pnc.com/fit.  You now have the ability to choose to receive your refund via direct deposit to your bank account, a reloadable VISA pre-paid debit card or traditional paper check. 

We recommend direct deposit for fast, safe delivery of your refund into your personal bank account.  It is NOT required for you to have a PNC Bank account..  All US bank accounts are eligible.  To set up direct deposit as your refund method, follow these instructions:  Setting Up Your PNC Refund for Direct Deposit.

Refunds Overview for Main Campus and Extended Studies Students

Students may often receive financial assistance and/or payments that exceed their semester tuition and fee charges.  In this case, the student is eligible to receive a refund of the credit balance created from the overpayment in their student account.  All refunds will be processed through PNC Bank as direct deposit, reloadable pre-paid VISA debit card, or paper check.  Direct deposit to a student's personal bank account is a much faster and safer refund method. Selecting your preference now will will ensure that your PNC refund account is ready should you have a credit balance in your student account at any time while enrolled with Florida Tech.

Students with a credit balance not resulting from financial aid can send an email to our Student Accounting staff at studentacctg@fit.edu. The email should contain a written request for your account credit balance and, if you are not able to access PNC's Panther Payment Portal to set up direct deposit, include the address to which the refund check should be mailed.  Also, update that same address as your MAILING address in your PAWS account . If you need your PAWS access reset, go to our IT Help Desk or phone (321) 674-7284 for assistance. To update your MAILING address go to www.fit.edu and choose Access Florida Tech at the top of the home page.   Enter your Tracks user name and password, then click the PAWS icon, then Personal Information, Update Addresses and Phone and update your Mailing address. If you are able to access PNC's Panther Payment Portal, designate in your email to Student accounting that you want to utlilize Direct Depost for your refund method and be sure that you have successfully set up Direct Deposit on the PNC portal.  If you need to set up direct deposit with PNC, please following these instructions: Setting Up Your PNC Refund for Direct Deposit. You do not have to have a PNC bank account. The refund can be sent to any personal US bank account. If you prefer a paper check or reloadable pre-paid VISA debit card, you will need to be sure that your PAWS mailing address and also your PNC refund address on the Panther Payment Portal are up-to-date.

Students with a credit balance resulting from financial aid will automatically have the refund processed AFTER the 100% drop/add period of each semester (the first 2 weeks of class) and are not required to request the refund. Any additional credit balances created after this period will be processed weekly.  You will be notified by PNC Bank with the expected delivery date of your funds. Refunds are faster and more efficient using direct deposit.  Refund checks and reloadable pre-paid VISA debit cards will be sent to the student's MAILING addrress in PAWS., or  the preferred mailing address entered on the PNC Panther Payment Portal.

**Address information should be updated both through Access Florida Tech (click on the PAWS link, then Personal Information, Update Addresses and Phones, update Mailing Address) AND your PNC Panther Payment Portal account.  Students should verify their addresses at least once (and more frequently when changing locations) each semester to ensure the refund will be mailed to the correct address if choosing the paper check or reloadable pre-paid VISA debit card option.  Refunds by direct deposit can alleviate mail delivery issues. **

Please note that if you are receiving Federal Title IV Funds (Grants such as Pell, ACG, Smart, etc. or Loans such as Stafford, PLUS or Perkins) and you would like for those funds to pay for charges in addition to tuition; such as books, fees, etc., Florida Tech must have your authorization to do so.  If you have not yet made this authorization, Florida Tech is required to refund you the entire amount of your financial aid after covering tuition cost.  This may result in a balance due on your account.  You would then be required to pay that remaining account balance back to Florida Tech.

  • To authorize future financial aid to pay for books, fees, insurance, etc., log in to Access Florida Tech, click the PAWS link, navigate to the Financial Aid tab and select the menu item, Financial Aid Authorization.

Note for All Students: Students who received a refund from a financial aid overpayment and have withdrawn, or that have been over-awarded, may be required to repay a portion of that overpayment to Florida Tech.  Students should always review their account frequently through Access Florida Tech to stay informed with their account activity. **This is especially important for students withdrawing from the university. **

 

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Refunds Overview for Florida Tech Online Students

Students often receive financial assistance and/or payments that exceed their semester tuition and fee charges.  In this case, the student is eligible to receive a refund of their credit balance created by the overpayment in their student account.  All refunds will be processed through PNC Bank as direct deposit, reloadable pre-paid VISA debit card, or paper check.   Direct deposit to a student's personal bank account is a much faster and safer refund method.

Students with a credit balance resulting from excess financial aid will automatically be refunded to the PNC Panther Payment Portal.  Refund processing for online students begins at the end of the 3rd week of each term.  Any additional credit balances will be processed weekly.  You will be notified by PNC Bank with the expected delivery date of your funds.  Direct deposit to your personal US bank account is our fastest delivery method.  To set up direct deposit in your PNC refund account, follow these instructions: Setting up Your PNC Refund for Direct Deposit.  Refund checks and reloadable pre-paid VISA debit cards will be mailed to the student's MAILING address.

  ** Address information should be updated both through Access Florida Tech (click on the PAWS link, then Personal Information, Update Addresses and Phones, update Mailling Address) AND your PNC Panther Payment Portal account.  Students should verify their address at least once (and more frequently when changing locations) each semester to ensure that refunds will be mailed to the correct address if choosing the paper check or reloadable pre-paid VISA debit card option. Refunds by direct deposit can alleviate mail delivery issues. **

  Please note that if you you are receiving Federal Title IV Funds (Grants such as Pell, ACG, Smart, etc, or Loans such as Stafford, PLUS or Perkins) and you would like for those funds to pay for charges in addition to tuition; such as books, fees, insurance, etc., Florida Tech must have your authorization to do so.  If you have not yet made this authorization, Florida Tech is required to refund you the entire amount of your financial aid after covering tuition cost.   This may result in a balance due on your account.  You would then be required to pay that remaining account balance back to Florida Tech.  

  • To authorize future financial aid to pay for books, fees, insurance, etc., log in to Access Florida Tech, click the PAWS link, navigate to the Financial Aid tab and select the menu item, Financial Aid Authorization.

Note for All Students:  Students who received a refund from a financial aid overpayment and have withdrawn, or that have been over-awarded, may be required to repay a portion of that overpayment to Florida Tech.  Students should always review their account frequently through Access Florida Tech to stay informed with their account activity.  **This is especially important for students withdrawing from the university. **

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How will my refund be processed?

 

Florida Tech has partnered with PNC to establish the Panther Payment Portal for the processing of all our student's refunds.  This includes Florida Tech's online (UA), extended studies division (ESD) and main campus students. You may access the portal at wwwpamentportal.pnc.com/fit.  In the portal you will select your desired refund method:

  1. Direct Deposit to your personal, US Bank account.  It is not required to have a PNC bank account.  This is the fastest and most secure method of receiving your refund. Review Setting up Your PNC Direct Deposit
  2. Reloadable pre-paid VISA debit card issued by PNC Bank & mailed to you. You can avoid check cashing fees and time required for checks to clear.  Accepted at most locations that accept VISA.
  3. Paper checks mailed to your MAILING address in PAWS and on your PNC refund account.

Setting up your PNC refund account is easy.  Go to www.paymentportal.pnc.com/fit. As a first-time user, enter your student ID number and click "I need a code".  An activation code will be sent to your FIT email address (my.fit.edu) . Use your activation code to set up log in access. Select your refund method and preferred address (required for paper checks & debit cards).  You do not have to be a PNC Bank customer; however, if you have a PNC bank account and choose direct deposit, your refund can be transferred to your PNC bank account.  Selecting your preference now will ensure that your PNC refund account is ready should you have a credit balance in your student account at any time while enrolled with Florida Tech.  You may contact PNC Bank at 1-800-745-7577.

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Can I receive my refund by direct deposit?

Yes ! In fact, direct deposit is Florida Tech's recommended refund method.  It is faster, safer and alleviates address errors that may occur with mailing paper checks and debit cards.  Set up your direct deposit on the PNC Panther Payment Portal. Review Setting Up Your PNC Direct Deposit and contact Florida Tech's Office of Student Accounting for any questions or problems you encounter.  Student Accounting can be reached at (321) 674-8199 or by email studentacctg@fit.edu.

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  What if my refund has been processed but I have not received it?

After reviewing your PAWS account to confirm a refund has been processed, and waiting at least 7 (seven) business days since the refund entry date, you can log on to www.paymentportal.pnc.com/fit to check the expected delivery date of your refund.  If that date has passed, please contact PNC Bank at 1-800-745-7577.

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Why is my refund larger than expected and I now have a balance due on my account?

Please be reminded that if you are receiving Federal Title IV Funds (Grants such as Pell, ACG, Smart, etc. or Loans such as Stafford, PLUS or Perkins) and you would like for those funds to pay for charges in addition to tuition; such as books, fees, etc., Florida Tech must have your authorization to do so. If you have not yet made this authorization, Florida Tech is required to refund you the entire amount of your financial aid after covering tuition cost. This may result in a balance due on your account. You would then be required to pay that remaining account balance back to Florida Tech.

To authorize future financial aid to pay for books, fees, insurance, etc., log in to Access Florida Tech, click the PAWS link, navigate to the Financial Aid tab and select the menu item, Financial Aid Authorization.

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Can I leave my financial aid credit in my account for use in future terms?

 

No, all credit balances from excess financial aid are refunded in full to each student every term.  By utilizing direct deposit from PNC to your personal bank account, the excess funds would then be available to you for a future term. balance.  Setting up direct deposit as your refund method is recommended.  See Setting Up Your PNC Direct Deposit and have your refund safely transferred from PNC to your own personal bank account.

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