International SOS

Florida Institute of Technology has contracted with International SOS (ISOS), a global medical and security assistance company, to provide support services to the Florida Tech community while abroad.

Features

ISOS is available 24 hours a day, year-round, to answer your questions or respond to your medical or security needs.

Some of the features and resources available through ISOS include:

Emergency medical, security, and natural disaster evacuation
24-hour assistance clinics, and remote-site medical facilities outside the US
Information on current security and medical alerts and required immunizations
Call-in interpretation assistance with medical providers or local transport providers
Enhanced emotional support services

To discover more about ISOS services, please visit this introductory video.

Download the International SOS Assistance App.

Download the International SOS My Trips User Guide.

Download the International SOS Wallet Card

What does International SOS provide for me?

Before you travel

Medical information

On-call: vaccinations, medical information, health threats, etc.
Online: illness, hygiene, quality and level of local healthcare, precautions to take, access to healthcare, primary care, etc.

Security information

On-call: transportation, accommodation, areas to avoid, recommend behavior, advice on a situation, specific advice for your travel profile, etc.
Online: information on countries and large cities, level and types of risks, local customs, practical (telecommunications, currency, etc.) and political aspects, etc.

For example

What medication do you take with you? Are there any customs restrictions?
You have a mental health concern you want to discuss with a doctor
Your flight arrives at night in a city considered ‘dangerous.’ What do you do?

During travel/ While abroad

Medical Support

On-call advice: medical and emergency advice, referral to doctors and specialist as well as coordination of treatment with the treating practitioner
Guaranteed payment of medical expenses
Proactive email alert in the event of a health risk in a country

Security Support

On-call advice: security information and emergency advice
Assistance in the event a passport or other official document is lost or stolen
Referral to vetted security service providers
Email alert in the event a situation develops or deteriorates

For example

You have a stomach pains and want to consult a doctor and possibly see a vetted provider
You have learned through the local media that there are incidents of civil unrest and you want to know how to react

In the event of a medical or security emergency

Medical Assistance

Emergency medical evacuation/repatriation
Transportation in the event of death, assistance with legal formalities
Hospital follow-up, control of healthcare expenses

Security Assistance

Recommendations in the event of an emergency or critical event
Organization of the evacuation and repatriation by out teams of in-field experts, through to the final destination

For example

You’ve had an accident and want to know the best facility to manage your care
You have just heard an explosion outside your hotel. What do you do?

Video

To learn more about your membership and how to use it, please feel free to watch this video International SOS member video.