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Faculty Profiles

Gallo, Jim

Director for The Center for Organizational Effectiveness, School of Psychology

Hello, my name is Jim Gallo and I'm an Organizational Psychologist. I have 20+ years of leadership experience as a senior executive and management consultant. I've worked both within organizations as a senior executive leading multi state operations as well as an external consultant providing customized solutions to organizations. Currently, I serve as the Director for The Center for Organizational Effectiveness, which is a consulting firm that provides human capital measurement and talent management strategies.

Previously, I was part of the senior executive team and co-owner at Service America Enterprise, Inc., overseeing all human resource, business development and marketing functions.

Specialties: Human Resource Strategic Planning, Organizational Change Management, Executive Coaching, HR/Business Practices Integration, Applied and Scientific Research Based Problem Solving, Talent Management, Organizational Development, and Selection

Personal Overview

I'm married with two twin boys, 4 cats, and two dogs.  In my spare time, I like participating in triathlons with my wife and close friends.

Educational Background

PhD, I/O Psychology

2010-Present Florida Institute of Technology

MS, I/O Psychology

2010-2012 Florida Institute of Technology

Masters Business Administration

1998-2000 Nova Southeastern University

MS Human Resource Management

1995-1997 Nova Southeastern University

Bachelors in Arts, Anthropology

1988-1991 University of Central Florida


Recognition & Awards


Senior Professional in Human Resources (SPHR) Certified

Human Resource Certification Institute

Senior Certified Professional (SHRM-SCP)

Society for Human Resouce Management

Present Awards & Recognition

HR Florida Volunteer of the Year (2013)

Outstanding Graduate in I/O Psychology (2010-2011)

PSI CHI International Honor Society (2011)

Hall of Fame Member, HRABC (2010)

University Graduate Scholar (UGS)- Florida Tech (2010- 2013)

Recipient of the Dr. David F. Blank Scholarship (2010)

Professional Leadership positions

2001-2014 HR Florida State Council

Conference Chair (2015,2016)

College Relations Director (2014)

College Relations Director (2013)

College Relations Director (2011)

Assistant Conference Chair Florida State Conference (2004)

Certification Director (2002)

MC HR Florida State Conference (2002)

Certification Director (2001)

MC HR Florida State Conference (2002)

2011-2015 South Brevard Society for Human Resources

Treasurer (2015)

Past President (2013,2014)

President (2012)

President Elect/Program Chair (2011)

1999-2001 Human Resource Association of Broward County

President (2002)

President Elect (2001)

Revenue Chair (2000)

Current Courses

Qualified to Instruct:

Industrial and Organizational Psycyhology

Human Resource Management

Organizational Consulting

Organizational Behavior

International HR Management

Organizational Development

Professional Experience

2010-Present The Center for Organizational Effectiveness

Director (May 2015 to Present)

Associate Director (August 2010 to May 2015)

As the Center Director I oversee all client projects to ensure we exceed our client's expectations and meet our internal financial targets and margins. Additionally, my responsibilities include developing new working partnerships with c-suite executives, expanding current partnership contracts and supervising graduate students practicums.

1998-2010 Service America Enterprise, Inc.

Vice President Human Resources & Marketing (2003-2010)

Vice President Support Operations & HRD (2000-2003)

Director of Human Resources (1998-2000)

While at Service America I held multiple executive level decisions overseeing three primary areas including Human Resources, Marketing, and Operations. My span of control included upwards of 15 directors/managers. I had Complete P&L responsibility for a seven million dollar facility.

1994-1998 Hospice Care of Broward County

Director of Human Resources

Provided human resource leadership for the company with responsibility for strategic and policy development, employee relations, training, compensation, benefits, payroll, community relations, safety and health and organization development.

Current Research

Increasing an ortganization's performance feedback environment through an organizational change intervention.

Selected Publications

2015 Albowicz, C. Gallo, J. Steelman, L. (2015) Job-Fit Affects Turnover Intentions via Engagement and Perceptions of Politics. Poster SIOP

2014 Feld, L. Steelman, L. Gallo, J. (2014). How your High School Soccer Coach is Still Helping You: A research study looking at the impact of early coaching experiences on managers. HR Florida Review

2013 Gacey, H. Moore, L. Gallo, J. (2013). Some Science behind the Smiley: Influence of Emoticons on Perceived Negative Affect and Professionalism in Work-related Email. HR Florida Review

2013 Young, S. Moukarzel, R. Steelman, L. Richard, E. Gallo, J. (2013). Increasing positive emotions following negative feedback: How Empathy can help. Poster SIOP

2012 Gallo, J. Skiba, T. Tocci, M. (2012). Pay up or pay more later: Compensation practices and the psychological contract. HR Florida Review

2012 Gallo, J. Gacey, H. Phillips, C. (2012). Signing off key: How to make feedback count. HR Florida Review