Frequently Asked Questions
A note on recordings: All the activities and tutoring sessions offered in the CRC may be recorded for use by students or faculty. Enrolled students are subject to having their images and voices recorded during the classroom presentations, remote access learning, and online course discussions. Participants should have no expectation of privacy regarding their participation in the class. Recordings may not be reproduced, shared with those not registered in the course, or uploaded to other online environments. All recordings will be deleted at the conclusion of the academic term.
What can we seek help with?
We will help you with any questions you have about lectures, lab reports, or any topic covered in class. We highly encourage students to form small groups and join the Zoom sessions together. However, if you are not comfortable, and you would rather have a one-on-one session, we offer this possibility (see below for more details regarding limitations and availabilities). Keep in mind that we will NOT write your lab report for or with you, nor we will solve homework questions or quizzes for you. If you have any questions, do not hesitate to contact Megan at email@example.com. Check Canvas regularly to stay up to date.
What are the operation hours?
The CRC is open Monday through Thursday, from 12 pm to 7 pm, and Friday from 12 pm to 5 pm.
What time are the tutors available?
The schedule is posted on Canvas together with this FAQ.
I am taking General Chemistry 1101 or 1102. What should I do?
We are offering assistance for these courses all the time the CRC is open. See the schedule posted on Canvas for further information.
I am taking General Chemistry 1111 or 1112. What should I do?
We are offering assistance for these courses all the time the CRC is open. See the schedule posted on Canvas for further information. Feel free to ask your GSA about their office hours if you want to talk with them specifically.
I am taking Organic Chemistry 2001 or 2002. What should I do?
We are offering assistance for these courses at specific times throughout the week. See the schedule posted on Canvas for further information.
I am taking Organic Chemistry 2001 or 2002. What should I do?
We are offering assistance for these courses at specific times throughout the week. See the schedule posted on Canvas for further information. Feel free to ask your GSA about their office hours if you want to talk with them specifically.
I need help with my lab report. What should I do?
The General Chemistry tutoring covers topics from class and lab. If you need help with a lab report, just ask any of the GSAs. Please note that we will NOT write the lab report for or with you, we will only answer lab-related questions.
I am not sure about what to do. Whom should I contact?
You can email Megan at firstname.lastname@example.org.
How is attendance kept?
Please check in using this Google Form BEFORE you join a Zoom meeting. You will be required to prompt your name, Florida Tech email, ID number, and the course you need help with.
Is there a limit to the number of sessions I can attend?
Since everything is online, there are no limits to the number of help sessions you can attend. We strongly encourage students to form small groups and join the sessions together, both for General and Organic Chemistry. However, if you want to schedule a one-on-one appointment (see below), you can only do so for one hour a week.
Whom should I contact to make an online appointment for one-on-one tutoring?
Please include all the following information on the email: first and last name, the class you are taking, and your availability throughout the week. See also the example below, and try to guess which email we received for real last semester…
Good email template:
Bad email template:
I am Bruce Wayne, I am taking O-Chem 2 this semester, and I would like to schedule a one-on-one appointment with a tutor. I am available on MWF, 3–4 pm and 7–8 pm. Can you help me?
I need help.
Will there be any kind of face-to-face interaction?
While most of our activities will be hosted online, we have the possibility to offer some face-to-face (F2F) instruction upon request. See the section below.
SUPPLEMENTAL INSTRUCTION (SI) SECTION.
Is SI the same as regular tutoring?
SI is a student-centered group study model that utilizes undergraduate peer tutors or graduate students (SI Leaders) to facilitate recitation sessions for the lecture. To have the best experience, you should come with questions or problems you would like to practice. SI Leaders will also be equipped with a set of questions related to the topics you are covering in class each week. Check the announcement on your Canvas page for more information.
What topics are covered during the SI sessions?
At this time, we offer SI for General Chemistry 1101 and 1102.
Will you hold review sessions before the exams?
Yes, Pier will hold review sessions before each exam. Check the Canvas page of your course to be up to date with everything involving exam review sessions.
Is the attendance mandatory?
No, attending the SI sessions is not mandatory. Log in to the Zoom session as you would for any regular session. Please note that SI sessions use a different Zoom ID.
FACE-TO-FACE (F2F) OPTION:
How can I request a face-to-face appointment?
You can use the Bookings page of the CRC. Select the time slot you would like, and you will receive a confirmation email from us after your booking is completed.
Do you accept walk-ins?
There are NO WALK-INS AVAILABLE at any time for any reasons. Make an appointment with Megan if you need to.
How many people can be together?
Following the university’s guidelines, a single GSA will help only one student at a time.
Is there a limit of face-to-face appointments I can request?
If you request a F2F appointment, you can only do so for one hour a week. This is to ensure that we can accommodate as many students as possible while following safety guidelines and ensuring social distancing.
I scheduled a F2F appointment. Can I bring a friend that needs help too?
You can bring a friend ONLY if your friend emails Pier and reserves the same time slot. Otherwise, NO WALK-INS are allowed. We must know how many people are in the building at all times to ensure social distancing.
We will extensively use Zoom meetings. It is important that you have an account to communicate with us.
I am not familiar with Zoom at all. What should I do?
We encourage you to check the Florida Tech website to learn more about Zoom.
What should I do when joining a meeting?
As a general guideline, when you join a meeting with more than three people, please mute your audio; otherwise, it can be confusing for the speaker. If you have a question, reactivate it. As for the video, feel free to keep it on.
Can I login using a funny name?
To better monitor who gets access to the meeting and avoid issues, you are required to use your first and last name as it appears on Canvas or your student ID.
TOO LONG, DIDN’T READ:
More details can be found above.
The CRC mostly operates online. We do keep attendance, and you are required to sign in using this form.
There is no limit on the number of online sessions you can attend. If you request a one-on-one online appointment, or any F2F instruction, the limit is one hour per week.
For an online one-on-one appointment, please email Megan (email@example.com).
As a general indication, check the Canvas page of your class regularly to be up to date with essential communications, news, and everything you might need. Since we are only online, it is fundamental that you stay up to date. We cannot wait to see you.