Frequently Asked Questions (FAQS)
A. The Office of Student Accounting and the Cashier's window can be found on the 1st floor of the L3Harris Commons Building, room #133, between Account Management and Financial Aid.
A. The Office of Account Management can be found on the first floor of the L3Harris Commons Building, room #134.
Q. Are payment plans available for tuition and fees?
A. Florida Tech offers the Panther Payment Plan for payment of a semester's tuition & fees. Enrolling in the plan prior to the start of each semester will allow you to pay your tuition & fees in as many as four (4) monthly payments in fall or spring & three (3) in summer. You can enroll in the Panther Payment Plan by going to the Current Students Launchpad, clicking on the PAWS link, and enrolling through your PAWS account. View further instructions on how to find and enroll in the Panther Payment Plan.
A. When a student's financial aid disbursements overpay the student's tuition & fees, it creates a credit balance. For information on refunds, please see Account Refunds.
A. Billing statements are generated on the first of every month. You should expect to receive an email notification that your billing statement has been posted online within the first week of each month. You can access your billing statement by going to the Current Students Launchpad and logging in through the PAWS link. For more information on e-billing, please follow this link: Student Billing. Others who pay to your account can be made authorized users in your PAWS account. Follow these instructions to add an authorized user. Authorized users receive the same email notification of billing and can review limited financial information on your account.
Note: If your tuition has been deferred, you are waiting on financial aid disbursement, or you are enrolled in a payment plan, you will continue to receive an e-billing statement until payment-in-full has been received by Florida Tech.
A. You can pay by cash, check, or credit card (Visa, MasterCard, AMEX, & Discover) at the cashier's window, open Monday - Friday from 8:30am - 4:30pm. Or, you can pay online at any time. Go to the Current Students Launchpad, log in to PAWS, and check the balance in your Student Account Center. You may pay online by credit card (Visa, MasterCard, AMEX, & Discover), electronic debit of a checking/savings account, or by enrolling in the Panther Payment Plan.
A. If you have any questions about your TRACKS username or password, contact the IT Help Desk at (321) 674-7284 or visit the Information Technology Help Desk webpage. You can select Password Tools to reset your password.
A. Any individual that has been authorized by the student can make a payment on the student's account. Parents and family members can be added as authorized payers by the student (by going to the Current Students Launchpad, logging in through the PAWS link, then adding the authorized payer through their Student Account Center). This does not include Third Party Billing & Tuition Assistance sponsored payments.
A. Please contact the Office of Student Accounting at (321) 674-8199 or by email to email@example.com with all of your billing questions.
A. Submit a Student Address/Name/Phone Change form to the Registrar's Office. Or, login to PAWS, click on the Personal Information tab, then select Update Addresses and Phones. On the drop down menu at the bottom of the page, select "Billing" as the address you wish to change.
A. Florida Tech requires that all full-time undergraduate and graduate students have health insurance. You may access the waive and enrollment process at https://studentcenter.uhcsr.com/floridatech. If you have questions, please e-mail firstname.lastname@example.org.
A. Holds are placed on a student account for both academic and financial reasons. Financial holds generally result from money being owed to the University. Holds can be reviewed by logging in to PAWS, clicking on the Student Academics Tab, and scrolling down to click on View Holds under Student Information. When you review your holds, a brief description is usually available along with a telephone extension of the person who placed the hold. If the description is unclear, or you want more detail about the cause of the hold, phone the extension to speak with a staff member. If you are calling long distance or off campus, Student Financial Services' extensions are preceded by area code (321) and prefix 674, then the extension number.